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Terms and Conditions

ORDERS

Orders can be placed online at www.taylorwilkinsondesigns.com. Personalized orders will be confirmed by a sales associate. Once an order has been placed, we are unable to modify or cancel your order. All orders are made to order in the US, and will be processed only after full payment is received. All orders take approximately 3 - 4 weeks to produce and ship. 

SHIPPING

Domestic shipping is FREE (excluding Hawaii, Alaska, and Puerto Rico which requires a $25 flat rate added at check out). Currently, Taylor Wilkinson Designs offers NO RUSH SHIPPING. Orders cannot be shipped to P.O. Boxes. We ship internationally. A $75 shipping fee will be applied to all international orders at checkout. TAYLOR WILKINSON DESIGNS is not responsible for the payment of any fees assessed to international shipments and TAYLOR WILKINSON DESIGNS is not responsible for any delays or other issues that may arise when shipping internationally. Once your order has shipped, you will receive an email with your tracking number. All orders over $1,000 require a signature upon delivery. TAYLOR WILKINSON DESIGNS is not responsible for any lost packages, delayed delivery, or any other issues once your order leaves TAYLOR WILKINSON DESIGNS. If your order is sent back to TAYLOR WILKINSON DESIGNS for delivery failure, you will be required to pay for the re-shipment of your order.

CORRECTIONS

TAYLOR WILKINSON DESIGNS reserves the right to make any changes to www.taylorwilkinsondesigns.com, including, but not limited to, pricing, inventory, shipping costs, and promotions. 

PAYMENT OPTIONS

We accept Visa, MasterCard and American Express. We do not accept Discover cards, checks or money orders. Full payment is required to begin production.

CUSTOM PIECES

Certain Charms, Rings, and Bracelets can be hand set with pave diamonds or engraved. The product’s information will show you how many Roman Numerals can be placed on each piece. Your pieces will be hand set or engraved, depending on your selection, with the sizing that works best with your piece. Size of said numerals varies from piece to piece.

RETURN AND EXCHANGE POLICY JEWELRY

All sales are FINAL.

REPAIRS

Customers are responsible for all repairs, unless said repairs are required within 30 days of receiving a TWD piece. TAYLOR WILKINSON DESIGNS RESERVES THE RIGHT TO ACCEPT OR DECLINE A CUSTOMER'S REPAIR REQUEST. Submissions should be made via TWD "Contact " Page.

PRODUCT MAINTENANCE

Please refer to our JEWELRY CARE page to learn how to personally care for you TAYLOR WILKINSON DESIGNS jewelry.

TAYLOR WILKINSON DESIGNS owns the copyright to the Site, all images on the Site and all jewelry designs.